Sadness-- not mine--and two requests for help, two instances on the same day. Been there, done that and yes I can tell you worked for me, your mileage may vary. I tell one to keep a stoic silence, any replies are petrol to the anger, until of course it gets too much and then one must shout back, the way one would admonish a dog. I tell the other to work for closure and move on, life is too short and too important. Thankfully my bleeding heart phase is over and done with, and my circle of concern limited--I wonder what if anything the Universe is trying to say, usually I let people be.